Imprint

Provider Identification

The following provides mandatory data concerning the provider of this website, obligations with regard to data protection and other legal references related to the website of Aventi Global Limited and our use of data.

Company

Aventi Global Limited
Courtenay House
Pynes Hill, Exeter
Devon EX2 5AZ
United Kingdom

T +44 203 290 6718
M info -at- aventisolutions -dot- com (click link to send an email)

Company Registration Number 10712778

VAT Number GB270041643

Contact Person

Richard Wanless, Managing Director

Copyright

The content published on this site and is owned or licensed by Aventi Global Limited. No reproduction or other use is permitted without the express written consent of Aventi Global Limited.

Data Privacy

Scope

Aventi Global Limited is strongly committed to protecting the privacy of your personal information, and this Privacy Statement explains how Aventi Global Limited treats your personal information when you use our website www.aventisolutions.com, its subdomains and mobile versions (collectively the “Web Site”).

By using this Web Site and providing any personal information, you acknowledge you have read this Privacy Statement and, to the extent your consent is necessary and valid under applicable law, you consent to the collection, use and disclosure of such personal information by Aventi Global Limited and any third party recipients in accordance with this Privacy Statement.

As used in this privacy statement and the Web Site, ‘Aventi’, ‘us’ and ‘we’ refer to Aventi Global Limited how we may process your personal information for the purposes of providing you with an optimal browsing experience.

The data controllers of the Web Site are Aventi Global Limited

Data Collection

When you use the Web Site we may collect information about you and your use of the Web Site, including through cookies and analytics tools. A visitor may choose to provide personal information in the following examples:

  • Chat with us. In this case you will be asked to provide your name and email address. This information will be used for the sole purpose of responding to your request to be contacted.

Through the use of certain technology, Aventi also obtains non-individualized, generic information about you when you visit our Web Site, including your IP address, browser type and language, access time and referring web site.

We do not intend to collect sensitive information through the Web Site unless we are legally required to do so. Examples of sensitive information include race or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; physical or mental health; genetic data; biometric data; sexual life or sexual orientation; and criminal records. We ask that you do not provide sensitive information of this nature when using the Web Sites. If you choose to provide sensitive information to us for any reason, the act of doing so constitutes your explicit consent, where such consent is necessary and valid under your local law, for us to collect and use that information in the ways described in this Privacy Statement or as described at the point where you choose to disclose this information.

Demographic information, including gender and occupation, is not actively sought, but may be submitted when you submit a question via our chat widget. It is Aventi’s policy to limit the information collected to only the minimum information required to complete your request. If you believe the Web Site has collected excessive information, we encourage you to contact us at to raise any concerns. In any instance where non-mandatory information is sought, you will be notified at the point of collection.

Use of Data

When you provide personal information to us, we will use it for the purposes described in this Privacy Statement or as stated at the point of collection (or as obvious from the context of collection) including:

Our Web Site does not collect or compile personal information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties. If you would like to find out more about the different categories of information collected, please review the ‘Data collection’ section.

Legal grounds for processing personal information

Your local law may require us to set out in this Privacy Statement the legal grounds on which we rely in order to process your personal information. In such cases, we rely on one or more of the following processing conditions:

  • our legitimate interests in the effective delivery of information and services to you and in the effective and lawful operation of our businesses (provided these do not interfere with your rights);
  • to satisfy any legal and regulatory obligations to which we are subject;
  • where no other condition for processing is available, if you have agreed to us processing your personal information for the relevant purpose.

Cookies and log files

Cookies may be used on some pages of our Web Site.

In order to properly manage our website we may anonymously log information on our operational systems, and identify categories of visitors by items such as domains and browser types. These statistics are reported in the aggregate to our webmasters. This is to ensure that our Web Site presents the best web experience for visitors and is an effective information resource.

Transfers of personal information

International transfers

As Aventi Global Limited is a UK company, your personal information may be transferred to and stored outside the country where you are located. This includes countries outside the European Economic Area (EEA) and countries that do not have laws that provide specific protection for personal information. Where we collect your personal information within the EEA, transfer outside the EEA will be only:

  • to a recipient located in a country which provides an adequate level of protection for your personal information; and/or
  • under an agreement which satisfies EU requirements for the transfer of personal data to data processors or data controllers outside the EEA, such as standard contractual clauses approved by the European Commission.

Third party providers

When we transfer personal data, we do so for the purposes for which the information has been submitted, for the purposes listed above under Use of Personal Information, for the administration and maintenance of the Web Site and associated systems, and/or other internal or administrative purposes. We also may transfer personal data to third party service providers of identity management, website hosting and management, data analysis, data backup, security and storage services.

The third party providers may use their own third party subcontractors that have access to personal data (sub-processors). It is our policy to use only third party providers that are bound to maintain appropriate levels of security and confidentiality, to process personal information only as instructed by Aventi, and to flow those same obligations down to their sub-processors.

At this time we include components in our website from the following providers:

Vimeo. Videos played on our website are stored at http://www.vimeo.com and can be played directly from within the site. These are all integrated in “extended data protection mode”, which means that no data about you as a user is transferred to Vimeo if you do not play the videos. Only when you play the videos will any data about you be transferred.

By visiting the website, Vimeo receives the information that you have accessed the video embedded on the page of our website. The following data will be transmitted.

  • IP address
  • Date and time of the request
  • Source page of the request (page on our website)
  • Access Status/HTTP Status Code
  • Amount of data transferred
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

Vimeo stores your data as user profiles and may use them for the purposes of advertising, market research, and/or designing its website to meet your needs. Such evaluation is performed in particular (even for users who are not logged in) for the purpose of providing needs-based advertising and to inform other users of the social network about your activities on our website.

Further information on the purpose and scope of data collection and processing by Vimeo can be found in the privacy policy.  https://vimeo.com/privacy. Vimeo also processes your personal data in the USA. In order to establish an appropriate level of data protection, the legal basis for the use of Vimeo is “Standard Contractual Clauses” which means the standard contractual clauses approved pursuant to the European Commission’s decision (EU) 2021/914 of 4 June 2021. For transfers of Personal Data that is subject to UK GDPR, the Standard Contractual Clauses also include the International Data Transfer Addendum to the EU Commission Standard Contractual Clauses.

Social Intents (Chat Widget)

Should you choose to use the Chat Widget on the website, you may enter the following information in the chat widget
Your email address
Your name
In addition you may choose to enter personal information into the message body of the chat. Aventi does not request that you enter your personal information other than name and email address in any chat session. Should you enter information and later wish to have it removed, you may do so by contacting Data Protection

Further information on Social Intents can be found at Social Intents Privacy

Social Intents does not store data entered in the chat sessions.

Other disclosures

We may also disclose personal information to third parties under the following circumstances:

  • When explicitly requested by you;
  • for regulatory compliance purposes; and/or
  • as otherwise set out in this Privacy Statement.

We may also disclose your personal information to law enforcement, regulatory and other government agencies and to professional bodies and other third parties, as required by and/or in accordance with applicable law or regulation. This includes disclosures outside the country where you are located. Aventi may also review and use your personal information to determine whether disclosure is required or permitted.

Third party links

The Web Site may contain links to other third-party sites not controlled by Aventi and that do not operate under Aventi’s privacy practices. Please be aware that when you link to other websites, Aventi’s privacy practices no longer apply and we are not responsible for the privacy practices of these other sites. We encourage our visitors to be aware when they leave the Web Site and to read the privacy statements of each and every website before disclosing any personally identifiable information. This privacy statement applies solely to information collected by this Web Site.

Data retention

The personal data you submit to us will only be retained as long as required for the purposes for which it was collected or as required to do so by law.

Marketing

Where we are legally required to obtain your explicit consent to provide you with marketing materials, we will only provide you with such marketing materials if you have provided consent for us to do so.

If you opt into any subscriptions, you will receive automated emails when content is updated. If you opt into any newsletters, you will receive curated emails known as newsletters. If you select any preferences such as issues, topics, subjects or industries, you may receive email communications related to those self-selected topics.

Unsubscribe

Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions within the appropriate website area or in communications to our visitors; or a visitor may contact us at info@aventisolutions.com. If you wish to unsubscribe or no longer receive only certain communications, please identify such communications in your request.

If you choose to unsubscribe from any or all mailings we may retain information sufficient to identify you so that we can honour your request.

Access to data

We are committed to providing reasonable and practical access that allows visitors to the Web Site to identify and correct inaccuracies in the information we collect about them.

When we keep personal information about you, we are responsible for keeping an accurate record of the information that you have submitted to us and verified. We do not assume responsibility for verifying the ongoing accuracy of your personal information.

If you have questions about the accuracy of identifying information you previously submitted to us, or want to have outdated information removed, please contact us via email at dataprotection@aventisolutions.com When requested, and provided that it is practical and commercially feasible to comply with the request and there is no legal or regulatory need for us to keep the information, we will delete identifying information from current operational systems.

Rights in relation to your information

You may have certain rights under your local law in relation to the personal information we hold about you. In particular, you may have a right to:

  • request a copy of personal information we hold about you;
  • ask that we update the personal information we hold about you, or correct such personal information that you think is incorrect or incomplete;
  • ask that we delete personal information that we hold about you, or restrict the way in which we use such personal information;
  • object to our processing of your personal information; and/or
  • withdraw your consent to our processing of your personal information (to the extent such processing is based on consent and consent is the only permissible basis for processing).

If you would like to exercise these rights or understand if these rights apply to you, please contact us by sending an email or by one of the means set out at the end of this Privacy Statement.

Security

Aventi has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorized persons are provided access to personal information collected via the Web Site and these individuals have agreed to maintain the confidentiality of this information.

Although we use appropriate security measures once we have received your personal information, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavour to protect your personal information but we cannot guarantee the security of data transmitted to or by us.

Children

Aventi understands the importance of protecting children’s privacy especially in an online environment. This Web Site is not intentionally designed for or directed at children and the terms and conditions of use require all users to be above the age of majority in their local country. We adhere to laws regarding marketing to children. It is Aventi’s policy never to knowingly collect or maintain any personal information about individuals under the age of 18.

Contact us

If you have any questions or complaints about this Privacy Statement or the way your personal information is processed on the Web Site or would like to exercise one of your rights set out above, please contact us by one of the following means:

Email: Data Privacy

Post: Courtnenay House, Pynes Hill, Exeter, Devon EX2 5AZ, United Kingdom

You may also have the right to lodge a complaint with your local data protection regulator.

Modifications

We reserve the right to update this Privacy Statement at any time by publishing an updated version here. Such changes or updates are effective immediately after we give notice of the change or update, which we may do so by revising the “Last Updated” date of this Privacy Statement. Therefore we encourage you to review this Privacy Statement periodically to be informed about how we are protecting your information.

Last updated December 3rd, 2022